We have paid 3 other companies with no results. Bring valid photo ID and check-in at the concierge desk. The Standard Exchange Rate in Belize is approximately US$1 to BZ$2. Third and Fourth persons sharing the same room pay the same rate per person. However, if you know in advance that you will be arriving after-hours, please make a note of this at the time of your reservation its not required, but its polite. If you are placed into quarantine, our cancellation and rescheduling policies still apply. What is the nearest airport to Dreams Playa Mujeres Golf & Spa Resort Cancun? HOTEL CHECK-IN/CHECK-OUT. Read our Privacy Policy. Rates quoted are based on check-in date and length of stay shown. But without a few simple guidelines and policies, chaos quickly sets in. Single Occupants will automatically be charged a rate of US$75 per night surcharge fee at the time of booking confirmation. Such refund would be based on various factors like the number of participants, the cancellation policies of suppliers like hoteliers, airlines, coach operators, etc. There is risk involved in any outdoor activity and accidents may occur, therefore at Coco Plum Island resort we consider safety our most important concern. Change and Cancellation Policies For guests with existing reservations for any future arrival date, including pre-paid reservations, full changes or cancellations are permitted All boat itineraries and activities are weather and conditions permitting at resorts discretion. Belize is located in the jungle tropics, known for its melting pot of diverse cultures and pristine one of a kind landscape, architectures, flora and fauna. Reasonable base for exploring Puerto Aventuras. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Where we incur any liability for a cancellation fee or charge for any booking which you cancel, you agree to indemnify and reimburse us for the amount of that fee or charge. Get your career started in our Property and Corporate Careers area. The Lodge will be making several enhancements from August 1-21, 2022. Please provide us with the bank confirmation number of the electronic payment made for faster reconciliation at our end. Please note, guests may experience noise or disruption at certain points throughout this timeframe. The initial deposit payment may be automatically charged via our booking engine, which charges in US currency or the deposit may be charged through our local bank in Belize Dollars utilizing a Standard Exchange Rate (US$1 = BZ$2) and as such, are subject to exchange rate variances. It was a quick sale just as promised. Your reservation is being held by a deposit on the credit card provided at the time of booking. Dream Hotel Group Proprietary Information. Please note that Belizean Dreams Resort is not responsible for any currency exchange rate variances or international processing fees applied by the banks or Credit Card Companies. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. Room Only (EP) Bookings include accommodations only. Non-refundable balance is due 120 days prior to arrival. The first thing that was disconcerting to me was that they were on about a resort,. Trips cancelled as a result of, or due to, airline delays, strikes, sickness, world events, no-shows, premature departures, personal issues and/or as result of inclement weather, pandemics such as COVID-19 and/or acts of God including hurricanes are subject to our cancellation policy. The short answer? All expenses associated with 90-119 days prior to arrival date, guests will be subject to a US$150.00 rescheduling fee at each resort. We cannot guarantee a specific cabana with your reservation. The hotel was situated near the Puerto Aventuras bus stop, just 10 minutes walking distance. Find a Dreams Aventuras Riviera Maya cancellation policy that works for you From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. We want to thank Teresa for assisting us in getting out of all 4 timeshares and getting our money back from the other companies. Find a Dreams Palm Beach cancellation policy that works for you From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. It has been one year and no response from them. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. We know, we know rules ruin everything. rivieramayahotelsguide.com. Request Rate Quote From Our Reservation Team, Contact us if your dates are unavailable or say "Enquire. If you are required to be quarantined while at the resort for an extended period of time, you will be billed for accommodations, meals, etc., to be paid at checkout. Rates are confirmed in the currency of the country in which the hotel is located unless otherwise specified in your e-mail confirmation details. The villa adheres to the minimum night stay requirements for all accommodation types as listed under General Terms & Conditions section of this page. Photo identification must also match the name that is on the reservation. 31-89 days prior to arrival date, guests will be subject to a US$225.00 rescheduling fee at each resort. Smoking is not allowed anywhere in the Hotel, including in the guest rooms. What types of rooms does Dreams Playa Mujeres Golf & Spa provide? Belize is located in the jungle tropics, known for its melting pot of diverse cultures and pristine one of a kind landscape, architectures, flora and fauna. Less than 60 days prior to arrival date,guestis entitled to NO refund. If they are not labeled as such, you cannot derive any rights in the event of obvious errors or mistakes. No refunds will be given for cancellations due to being placed into quarantine for medical issues including pandemics such as COVID-19. Maximum occupancy for each room are as follows: One bedroom boutique room (no view) (Maximum Occupancy = 2). Guests are NOT allowed to switch between Coco Plum Island and Belizean Dreams resorts during their stay with us. Coco Plum Island Resort is not responsible for any currency rate of exchange variances applied by banks or for any international processing fees that may be charged by your credit card company. Puerto Aventuras/Maya bus station is set just 0.9 km away. Belizean Dreams Resort is not responsible for any currency rate of exchange variances applied by banks or for any international processing fees that may be charged by your credit card company. We greatly appreciate you taking the time to share your experience with us. How much does it cost to stay at Dreams Curacao Resort, Spa & Casino - All Out in Dreams reserves the right to determine the quantum of refund payable in case of cancellation or amendment of a tour due to Force Majeure or any other circumstances. It is also one of the most visited tourist destinations. 31-89 days prior to arrival date,admin fee will be deducted from the deposit, 50% of this balance will be refunded. Operating Coco Plum Island is a team effort which involves a lot of behind-the-scenes staff along with our awesome front line personnel and we believe that everyone plays an important role in your stay with us. No refunds will be given for denied entry caused by failure to carry proper proof of citizenship or the appropriate visa. However when he finally got the appropriate timeshare, then they gave us a much better number. They then tried to show me the sales of my property. Face Impex is one of the Face group of companies that begin in 2006. Rescheduling Cost for such request is as follows: 120 or more days prior to arrival date, guest will be subject to a US$100.00 rescheduling fee. Unused portions of a la Carte items are non-refundable and non-transferable. We require the standard 25% deposit at the time of reservation. Card payments accepted: Visa, Amex and MasterCard Credit cards/ Debit cards. What is the cancellation policy for Dream Hotels? Single occupancy in each bedroom surcharge of US$75 per nights is applicable for all package. The chit also has a line for tips, but once again, tipping is not mandatory and is based on your discretion as explained above. To find out more information about our dynamic organization and becoming a franchisee, please visit our Development section. Please see those sections for details. Children (Ages 6-12) get 50% off when staying in the same room with two adults or 30% off when staying in their own room based on double occupancy. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. However, acts of nature are sometimes beyond our control and may temporarily hinder the natural path and attractiveness of aquatic and terrestrial ecosystems. What amenities can we use in Dreams Playa Mujeres Golf & Spa Resort Cancun? AMResorts has updated its policies to further manage the impact COVID-19 is having on travel. Should any guests lose personal belongings, if recovered, the item will be recorded as found. Should you depart early before the departure date confirmed for any reason, the Hotel may impose an early departure fee. The restaurant was located within 900 feet. A minimum of a 14 night stay is required to book the Inland + Island package with Belizean Dreams Resort (discontinued on 9/1/2022) or a combination stay with our sister properties between Christmas (including the week before & after Christmas) & New Year (including the week after).**. We recommend Wellness options at the property include a hot tub and sauna facilities, and beauty treatments like a reflexology, a pedicure and manicure. Browse nearby 90-119 days prior to arrival date, admin fee (US$100 per resort) will be deducted from the deposit, 75% of this balance will be refunded. BBB Business Profiles may not be reproduced for sales or promotional purposes. 61-89 days prior to arrival date, guest will be subject to a US$225.00 rescheduling fee; 60 days or less will NOT be entitled to any change of date option. Package tours must be chosen according to our daily tour schedule. 61-89 days prior to arrival date, guest will be subject to a US$450.00 rescheduling fee; 60 days or less will NOT be entitled to any change of date option. Customer Reviews are not used in the calculation of BBB Rating. Yes, a credit card is required for all reservations made via the Internet. We require a minimum deposit as booking amounts as per the below chart per person at the time of booking. 90-119 days prior to arrival date, guests will be subject to a US$150.00 rescheduling fee at each resort. Property Features. Rescheduled stays will be subject to rescheduling cost and policies. RATE RULES/RESTRICTIONS There is a $200 USD/$400.00 BZE administration fee for all cancellations; this fee will be deducted. During times of uncertainty, we recommend booking an option with free cancellation. If you dont book a flexible rate, you may not be entitled to a refund. A bit of a of incongruency?! See our FAQs for information as well as tips on arrival and departure times. How do I notify the hotel that I will be arriving after the check-in time? Popular spots near Dreams Playa Mujeres Golf & Spa Resort include El Meco Archaeological Site, El Centro, Beach at the Dreams Playa Mujeres Resort & Spa, among others. Do your part to preserving world order by keeping these guidelines in mind when booking your stay at Dream Nashville. 61-89 days prior to arrival date, guest will be subject to a US$450.00 rescheduling fee. Resort Dreams Palm Beach Punta Cana Cabeza De Toro, Punta Cana, Dominican Republic. Any changes made less than 24 hours before the experiences start time will not be accepted. No refunds will be given for denied entry caused by failure to carry proper proof of citizenship or the appropriate visa. **Kindly refer to exact dates as follows for the winter & Easter holidays: April 10 - 17, 2022, December 19, 2022 - January 2, 2023; April 1-9, 2023, December 23, 2023 - January 6, 2024; March 23 - 31, 2024, December 21, 2024 - January 4, 2025. Customer services here at RCS is our top priority, we have spoken to Ms. ********** gave the correct info for the CS department and when over the marketing process with her, answered all her questions and concern. Some rooms of Dreams Playa Mujeres Golf & Spa welcome guests with the following facilities: Does Dreams Playa Mujeres Golf & Spa Resort offer an airport shuttle? All reservations that are guaranteed with a credit card are held for late arrivals. Reservations must be canceled in accordance with the cancellation policy outlined by the individual hotel for the rates and Necessary cookies are absolutely essential for the website to function properly. 120 or more days prior to arrival date, admin fee (US$100 per resort) will be deducted from the deposit, 100% of this balance will be refunded. These cookies will be stored in your browser only with your consent. But opting out of some of these cookies may have an effect on your browsing experience. If you purchased Belize Travel Insurance, it is your responsibility to be familiar with the policy as well as to submit any documentation needed for reimbursement. The hotel offers a great selection of excellent rooms. Please contact us for rates not listed on our website. ALL CANCELLATIONS MADE: 120 or A minimum of a 14 night stay is required to book the Inland + Island package (discontinued on 9/1/2022) or a combination stay with our sister properties with Coco Plum Island between Christmas (including the week before & after Christmas) & New Year (including the week after). Guests moving from High to Low Season will not be compensated for the difference. Yes, guests of Dreams Playa Mujeres Golf & Spa Resort Cancun can work out with fitness classes and yoga classes. All cancellations must be received in writing and confirmed by our resort to be considered valid/effective. We have received some inquiries and one offer feel through because the buyer couldn't secure financing and Mr. ****** was notify .We do apologize for any inconvenience you have experienced , but we are working diligently to forward offers to owners. Instead, we strongly suggest that you finalize your tips at the front desk upon checkout where you are able to write your specific instructions regarding your tip amount and how you would like it to be distributed along with your signature. We have developed a suggested gratuities guide in response to guest feedback. Except for stays between Christmas (including the week before & after Christmas) & New Year (including the week after),** which requires payment in full 60 days prior to arrival. At this time we do not accommodate solo travelers. Unfortunately, this property has no available rooms for your dates. Very. We, on the other hand would not recommend Dreams - the last two times at a Dreams resort (both in DR) they both ran out of vodka at least twice during the weeks, service was very sub-par and made our minds to not book a dreams resort again - we have been to approx. The reservation is non-refundable, and you will be charged the full amount at time of booking. Cancellation Policy. 61-89 days prior to arrival date,admin fee will be deducted from the deposit, 50% of this balance will be refunded. 31-89 days prior to arrival date, admin fee will be deducted from the deposit, 50% of this balance will be refunded. The late checkout fee varies, depending on the time of day. Wind through Costa Ricas tropical rainforest and discover Dreams Las Mareas Costa Rica, an emerald hideaway on Playa El Jobo. 120 or more days prior to arrival date, guests will be subject to a US$50.00 rescheduling fee at each resort. Enjoy an all-inclusive daycation for the whole family at Dreams Vallarta Bay Resort & Spa, set on a golden sand beach just 15 minutes from Puerto Vallarta International Airport and 5 minutes Instead, we strongly suggest that you finalize your tips at the front desk upon checkout where you are able to write your specific instructions regarding your tip amount and how you would like it to be distributed along with your signature. We also use third-party cookies that help us analyze and understand how you use this website. Dream keeps detailed records of all found items, and will make a reasonable effort to contact the guest if an item is left in the hotels guest room after the guest has checked-out which will be placed in our Lost & Found safety box. For bookings requiring ten or more rooms, we recommend calling our group sales team directly for information about reserving a block of rooms at a discounted rate. Coco Plum Island Resort cannot accept responsibility for any delay, inconvenience, damaged possessions, sickness or additional expenses incurred which may be caused either directly or indirectly by events outside our control such as weather, late arrival of flights, pandemics such as COVID-19 or acts of God. Thank You Mala for helping us through the process. If your plans change, you can cancel free of charge until free cancellation expires. Utilizing the front desk as the contact point is essential to ensuring that tips will be sent to our accounting department, which manages proper and transparent distribution through the staffs bank accounts. Special offers that were previously applied to your original vacation will no longer apply to new rescheduled dates. You must notify your consultant of your payment once it has been made. We signed up with RCS January 2022 for them to help us get out of our timeshare. of the guest is required upon check-in. The luxury property has a secluded setting only a few minutes from Marina Puerto Aventuras Office. Rooms Frequently asked questions Book Dreams Playa Mujeres Golf & Spa Cancun. Dreams Resorts & Spas are committed to redefining and elevating the all-inclusive resort experience. Find a Dreams Playa Mujeres Golf & Spa cancellation policy that works for you. She's still happy to continue marketing her Property with us. Non-refundable balance (check or wire transfer only) is due 120 days prior to arrival. We will ship items back at the owners expense. All guests acknowledge and agree that they are fully aware of the contagious nature and effects of COVID-19 and voluntarily assume that risk and responsibility and further agree that they will release, indemnify and hold harmless Coco Plum Island Resort, and their respective parent corporations, affiliates, subsidiaries insurers, directors, officers, employees, managers, successors, assigns, agents and representatives, against any claims and/or damages whatsoever, including legal fees relating to any infection, transmission, health condition influenced or otherwise impacted or complication by COVID-19. All charges to international cards are processed in Belize and will be in Belize Dollars as that is our Country's currency. Please see those sections for details. Discount Eligibility for Rates: A 3rd or 4th adult in Suite Style or Premium Suite Style cabana will be entitled to 20% discount (Local flight and boat cost within all packages are not eligible for discounts). Cancellable Reservations. The actual amount is left totally to your discretion and dependent upon the quality of service. The taxes, service charges and value added tax shown on your e-mail confirmation are those currently in effect. If you are required to be quarantined while at the resort for an extended period of time, you will be billed for accommodations, meals, etc., to be paid at checkout. ex. ? We will be assessing this recording and handle this closer accordingly to ensure this absolutely does not happen again. After several attempts, I finally got on a call with customer service. A heated pool as well as a fitness area highlight this Puerto Aventuras hotel. However, depending on the seasonality to the destination of travel, peak period, any events (such as trade fairs, exhibitions, etc), the booking amount is subject to change without prior notice. Enjoy an all-inclusive daycation for the whole family at Dreams Vallarta Bay Resort & Spa, set on a golden sand beach just 15 minutes from Puerto Vallarta International Airport and 5 minutes from downtown, overlooking Banderas Bay and the Sierra Madres. Your credit card may be charged if you do not check in at the Hotel on the scheduled arrival day, if you shorten your scheduled departure after checking-in, or if you do not cancel your reservation in accordance with the cancellation policy. 31-89 days prior to arrival date, guest will be subject to a US$450.00 rescheduling fee. Dreams Playa Mujeres Golf & Spa Resort has a beach bar with refreshing drinks. Incredible base for exploring Cancun. Non-refundable balance is due 60 days prior to arrival. Our hotels are committed to helping you stay connected. We apologize for this unacceptable behavior that you received. Consider a stay at Sea of Dreams Resort and take advantage of a garden, dry cleaning/laundry services, and a full-service spa. Refer to each package pages Policies tab in the rate information section for details on room type discounts. Note: For stays between Christmas (including the week before & after Christmas) & New Year (including the week after),** the non-refundable balance is due 60 days prior to arrival. At this time, we do not offer travel insurance through Coco Plum Island Resort. 200 West 55th StNew YorkNY 10019 Cut-off times are based on the experiences local time. 25% deposit is due at the time of booking. The bank confirmation dreams resort cancellation policy of the most visited tourist destinations have developed a suggested gratuities guide in response guest. Team, Contact us for rates not listed on our website Spa provide full at... 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And length of stay shown 225.00 rescheduling fee at the time of booking policies, chaos sets... A great selection of excellent rooms located unless otherwise specified in your only!
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